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In every workplace, keeping people happy and motivated is difficult, but agent motivation is particularly difficult in call centres. Incentive programmes of call centres are designed to increase work engagement and professionalism. Incentives that do not keep workers...

A key performance indicator or a KPI can be defined as a reliable measure of performance for a role. A performance indicator in any field tells us about the progress achieved to reach any company’s business goal and is often shortened to KPI. Ensuring that your...

What is Gamification and Why it Works Everybody loves playing games. Be it because of the competitive spirit one experiences, the joy of winning, the enthusiasm of participating, or just the fun of the entire process. Who said fun cannot be mixed with your...

India is a large country with a population of around 1.39 billion people. Insurance companies can achieve growth in revenues only from coverage across maximum towns, cities, and villages of India. Deploying such a large internal sales team is unfeasible. Insurance...

Planning an effective sales strategy followed by proper execution is not as easy as it sounds. It is only after the Sales Manager is done looking at previous stats, the strengths, and weaknesses of team members, market opportunities, target audience, etc. can he/she...

What are the stages in setting sales quotas? Being a leader means taking upon various responsibilities. Any leader would only want what is best for their team. Similarly, being a Sales leader means doing thorough research, making effective decisions, implementing new...

What is a Sales Quota? A sales quota is a predetermined volume of sales or earnings amount set by a company's sales leadership team. These sales quotas are assigned by sales managers to an entire sales team or to specific representatives. There are many types of sales...

Sales Commission Software has always been linked with the capabilities to manage the booming businesses. Reason being that– with success comes more responsibilities. And to be precise for your company, one of those responsibilities include providing your Sales force...

The world of Sales The world of Sales is very vast. Different teams have different tasks to perform. The role of hiring or building a Phenomenal Sales team is a crucial but daunting task. Although the goal of every team is to increase sales and build a successful...

In any and every organization, the Sales department plays an important role. Their work helps the business grow and pave the way for a brighter future for the company. Interacting with customers and clients is an important but daunting task to some. The sales...

Sales Operations Professionals perform a lot of tasks. Their department has a diverse set of responsibilities to handle. Some of their work includes coming up with sales strategies, compensation plans, maintaining reports, implementing new sales productivity software,...

For all organizations, no matter the industry, the most valuable asset is its people. Hence, it is important to ensure your staff are driven to work hard towards your company and its goals. So, how to ensure this? This is where Incentive programs come into play....

Introduction Sales Incentives are key to motivating reps and driving revenue. However, it is difficult to strike a balance between setting them up effectively versus using the right solution to set them up. More often than not, the more you veer away from the latter...

In the previous article, we talked about how to hire a phenomenal sales team. However, hiring sales representatives is no piece of cake and mistakes are bound to happen. As a sales honcho, you need to be extremely cautious and prudent while onboarding new sales...

It is the dream of every sales manager to have a sales team that is 100% motivated. However, for this dream to become reality sales leaders need to work for it. They need to find ways to ignite their team members’ inner desires to win, to do better, and to be praised....

The art of meeting sales targets effectively and efficiently through scrupulous planning refers to sales management. Improving your sales management process is the most crucial step for any organization. Sales management strategies increase rep satisfaction, reduce...

Are your sales managers leading their sales team competently? Do they know how to train and motivate your sales reps the right way? Your sales reps are performing poorly and you don’t know why. Several factors result in an underperforming sales team. However, to deal...