Mastering Management By Objectives

  • Amit Jain
  • Jun 02, 2022
  • 4 min read
  • Last updated on Jan 03, 2025

What is Management by Objectives?

Companies are utilizing organizational development models to achieve profitability. One of these strategic sales management models is management by objectives. The top corporate goals are used to set workforce targets in management by objectives. While performing activities, MBO enables everyone in the organization to see what they have done in relation to the company's key goals and priorities. This demonstrates how effort and output are linked, which has the potential to boost productivity significantly.

What is an MBO Bonus?

An MBO bonus (Management by Objectives) is a performance-based incentive that an employee receives when they achieve the stated objectives in their MBO plan. It may be used productively to encourage salespeople and achieve sustainable competitive advantage. These bonuses and objectives are established as a consequence of conversations between management and workers that are closely related to higher-level corporate strategy. The MBO bonus is very motivating since it is the result of teamwork and is based on each employee's particular duties. Employees should be thoroughly informed of what they must accomplish in ways to earn their bonuses.

Types of Objectives in MBO

In Management by Objectives (MBO), the objectives are typically categorized into three main types: organizational objectives, individual objectives, and specific targets.

Organizational Objectives:

These are broad goals set by top management, aligning with the overall vision and mission of the organization. They focus on growth, profitability, market position, and sustainability. These objectives serve as the foundation for setting individual and team goals across all levels of the company.

Individual Objectives:

These are personal goals set for employees based on their roles, skills, and responsibilities. They contribute directly to the achievement of organizational objectives. Individual objectives often focus on performance metrics, skills development, and specific targets related to an employee’s duties.

Specific Targets:

These are measurable, quantifiable targets that must be achieved within a set timeframe. They help ensure that the progress toward achieving organizational and individual goals can be tracked effectively. Specific targets often include sales numbers, project completions, or customer satisfaction scores.

Steps of MBO

The Management by Objectives process involves a systematic approach that aligns individual goals with organizational objectives, ensuring clear communication and accountability. Here are the key steps in the management by objectives process:

Define Organizational Objectives:

The first step is setting clear, overarching organizational goals that serve as a foundation for the management by objective process. These objectives should align with the company’s mission and vision.

Set Individual Objectives:

Managers and employees collaborate to define specific, measurable, achievable, relevant, and time-bound (SMART) goals for individuals or teams.

Develop Action Plans:

A detailed action plan is created to outline how these objectives will be achieved, including resources, timelines, and key responsibilities.

Monitor Progress:

Regular reviews and check-ins are conducted to track progress, address challenges, and make adjustments to the plan as needed.

Evaluate and Reward Performance:

At the end of the cycle, performance is evaluated against the agreed objectives. Rewards, feedback, or development plans are provided based on outcomes.

By following these management by objectives steps, organizations can enhance productivity, promote collaboration, and ensure alignment between employee efforts and business goals.

Benefits of Management by Objectives

One advantage of the MBO bonus is the ability to mix multiple areas of sales performance. MBO bonus encourages employees with complementary abilities to cooperate on projects that involve numerous components that are larger in scope than just delivering a certain outcome.

The MBO approach enables managers to select the challenge to present to each worker and the precise demand they set for each one. This is a process that involves the tailoring of personal objectives based on each individual's characteristics, as well as targets in terms of the entity's and the company's overall worldwide growth plan. As a result of MBO, uncommon, psychological, or cross-functional abilities are developed.

Limitations of Management by Objectives

While MBO offers clear goal alignment, it has limitations. It can be overly rigid, focusing too much on measurable outcomes and neglecting softer aspects like employee creativity and motivation. It may also lead to unhealthy competition, with employees prioritizing personal goals over team collaboration. Additionally, constant monitoring and regular updates can be time-consuming for managers. Finally, MBO might not be effective in an accelerated setting where goals need to be adapted frequently.

Tips and Considerations

1. Attainable Goals

MBO goals should be realistic and within the employee’s control. Since an MBO bonus is tied to individual performance, the tasks assigned should be manageable with minimal reliance on others. Overcomplicating goals or requiring significant peer assistance makes it harder to assess the employee’s contribution, potentially leading to disputes over subjective bonus payouts. To avoid this, focus on clear, achievable objectives with simple quarterly milestones. Balancing goal achievement with reduced pressure ensures better outcomes and job satisfaction.

2. Quantify

Quantifying targets provides clarity during evaluations, but not all objectives are easily measurable. While cultural goals may not be quantifiable, they remain crucial. For MBO, consider integrating approaches like OKRs (objectives and key outcomes) to track and align goals effectively.

3. Centralize and Automate

Centralizing and automating the management by objective process ensures consistency, eliminates errors, and simplifies goal management. Spreadsheets and fragmented systems lead to inefficiencies and governance issues, while web-based MBO software provides uniformity, quick adjustments, and scalability. A centralized web-based solution, avoids human errors and operational setbacks, streamlining the process for success.

4. Keep Monitoring Performance

Stating goals without regular follow-ups sets them up for failure. The MBO approach thrives on continuous engagement between managers and employees. Regular check-ins, progress tracking, and timely support ensure goals stay on track. Offer sales performance guidance, encouragement, and reminders to overcome obstacles. Like personal habits, consistent accountability and celebrating small wins drive meaningful progress. Schedule regular check-ins to keep objectives aligned and achievable.

Key Takeaways

Management by Objectives (MBO) is a goal-driven strategy where managers and employees collaborate to define clear, measurable objectives that align individual efforts with organizational priorities.

However, if MBO goals are not thoughtfully designed, communicated, and monitored, there is a risk of employees prioritizing short-term gains over long-term organizational growth, potentially misrepresenting outcomes. Proper planning and alignment are critical to ensure MBO delivers meaningful results for both employees and the organization.

Frequently Asked Questions

What are the three types of MBO objectives?

Management by Objectives (MBO) typically focuses on three types of objectives:

Strategic Objectives: These are high-level goals that align with the company’s overall vision and mission. They guide long-term planning and set the direction for the organization.

Tactical Objectives: These are mid-level goals that break down strategic objectives into specific actions for departments or teams. They help in achieving broader organizational goals within a set timeframe.

Operational Objectives: These are day-to-day, measurable goals assigned to individuals or teams. They ensure that tactical and strategic objectives are implemented effectively through daily performance.

Is the MBO process time-consuming?

Yes, the MBO process can be time-consuming, especially during the initial stages. Setting clear, measurable objectives for different levels of the organization requires significant planning, collaboration, and communication. Regular reviews, performance appraisals, and adjustments also take time. However, once the process is well-established, it becomes more streamlined and contributes significantly to achieving organizational goals.

How can human resources support the implementation of MBO?

Human Resources (HR) plays a critical role in implementing MBO by:

Facilitating Goal-Setting: HR can assist managers and employees in creating clear, achievable, and measurable objectives that align with organizational goals.

Providing Training: HR can train managers and teams on the MBO process, ensuring they understand how to set objectives, track progress, and measure success.

Monitoring Progress: HR can help design systems to track individual and team objectives and ensure alignment with broader goals.

Performance Appraisals: HR can incorporate MBO into performance evaluation systems, linking rewards and incentives to the achievement of objectives.

Encouraging Communication: HR can foster a culture of regular feedback and collaboration, ensuring everyone remains focused on their goals and adjustments are made as needed.

Does HR provide uniformity in the development of MBO objectives?

As part of management by objectives, the HR department ensures the right implementation and consistency of the hierarchy of objectives. Nonetheless, each layer of a company's hierarchy is liable for its own level of responsibility inside the company's system.

About Author

Amit Jain

Sales Compensation Expert, Founder, Mentor - Helping organizations transform their sales incentive programs into growth engines

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